only a customer who has booked through Booking.com and stayed at the property in interrogate can write a review. This lets us know that our reviews come from real guests, like you. Who better to tell others about the free breakfast, friendly staff, or repose room than person who ’ mho stayed at the property before ?
We want you to share your narrative, both the full and the bad. All we ask is that you follow a few simpleton guidelines .
Reviews vision
We believe reappraisal contributions and place responses will highlight a wide rate of impression and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Reviews principles
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the farthermost deference .
Whether minus or positivist, we ‘ll post every comment in full, a promptly as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide foil over the status of submitted contentedness .
once a recapitulation has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content ampere well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ deoxythymidine monophosphate be the judge of reality. Booking.com ’ s role is that of a distributor of feedback from both guest and property.
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Guidelines and standards for Reviews
These guidelines and standards purpose to keep the message on Booking.com relevant and family-friendly without limiting expression of potent opinions. They are besides applicable careless of the opinion of the remark .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ triiodothyronine include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ south services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please keep off using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually denotative remarks, violence, and the promotion of illegal activity are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and indifferent. Your contribution should be yours. Booking.com place partners should not post on behalf of guests or offer incentives in switch over for reviews. Attempts to bring down the rat of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an attempt to obscure e-mail addresses, call numbers, web site addresses, social media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
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By default option, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your speech, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc … ) .
Translations disclaimer
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