Shopee Pte Ltd is a singaporean multinational technology company which focuses chiefly on e-commerce. Headquartered under Sea Group ( previously known as Garena ), [ 3 ] Shopee was first gear launched in Singapore in 2015, and belated expanded its reach : as of 2021, it presently serves consumers and sellers throughout Southeast and East Asia, a well as respective countries in Europe and Latin America, who wish to purchase and sell their goods on-line. [ 4 ] [ 5 ] Shopee was called one of the “ 5 disruptive ecommerce inauguration we saw in 2015 ” by Tech In Asia for its technical promotion and mass scale, thanks to the fluid and social elements integrated into the mannequin. [ 6 ]
history [edit ]
In February 2015, Shopee launched in Singapore as a social-first, mobile-centric marketplace where users can browse, shop and deal. [ 7 ] Integrated with logistic and requital hold, the asset-light chopine claims to make on-line shopping easy and secure for both sellers and buyers. [ 8 ] [ 9 ]
Reading: Shopee – Wikipedia
The app-based platform launched a web site in order compete with early e-commerce websites in the area such as Coupang, Lazada, Tokopedia and AliExpress. To differentiate itself, Shopee offers on-line denounce security through its own escrow serve called “ Shopee Guarantee ”, [ 10 ] where it withholds payment to sellers until buyers have received their orders. [ 11 ] On 3 September 2019, Shopee formally opened its new six-storey regional headquarter at Singapore Science Park. The new build up has 244,000 squarely feet ( 22,700 m2 ) of distance, which can accommodate 3,000 employees and is six times larger than the previous headquarter at Ascent Building. The build was previously tenanted by WeWork in Singapore. The lease was subsequently relinquished to Shopee as a result of its rapid expansion. By doing so, it strengthens its press into the digital economy. [ 12 ] [ 13 ] Shopee entered India with a quiet soft launch on November 2021. It clocked 100,000 orders a day and has over one million app installs on the Google Play Store in the nation. For manner of speaking of goods, it chose Delhivery and Ecom Express as local partners. [ 14 ]
business model [edit ]
Shopee beginning started as chiefly a consumer-to-consumer ( C2C ) market but has since moved into both a C2C and business-to-consumer ( B2C ) loanblend mannequin. [ 15 ] Shopee partners with over 70 messenger service providers across its markets to provide logistic corroborate for its users. [ 16 ] In Singapore, it collaborated with logistics startup NinjaVan for detail cartridge and manner of speaking. [ 17 ] early delivery partners in the region include Pos Malaysia [ 18 ] and Pos Indonesia. [ 19 ]
marketplace plowshare [edit ]
As of 2019, the chopine recorded 200 million downloads. Shopee besides saw megascopic orders jumping 92.7 % to 246.3 million in Q2 2019, compared to 127.8 million a year ago. Its megascopic merchandise value besides surged 72.7 % to US $ 3.8bil in 2Q19 from US $ 2.2bil a class ago. [ 20 ] According to iPrice ‘s 21 2019 e-commerce report, Shopee was the lead Shopping App by Monthly Active Users, Total Downloads and Websites with the Most Visits, ahead of its competitors, Lazada and Tokopedia. [ 21 ] These GMV claims have besides led to backlash by Alibaba-backed rival, Lazada. The erstwhile CEO, Max Bittner asserted that GMV numbers can be easily inflated “ by subsidy schemes and history shows that GMV falls away as unhealthy subsidies are removed. ” [ 22 ] however, in Malaysia, Shopee became the 3rd most visit e-commerce portal site in Q4 2017, replacing Lelong and “ overtook Lazada to rank as the best app on both Google Play and io App stores. ” [ 23 ] similarly among consumers in Indonesia, a sketch conducted in December 2017 by theAsianparent revealed that “ for indonesian mothers, Shopee is a first choice shopping platform ( 73 % ), followed by Tokopedia ( 54 % ), Lazada ( 51 % ) and Instagram ( 50 % ). ” [ 24 ]
New launches [edit ]
In 2016, Shopee launched an enterprise called “ Shopee University ”, a serial of workshops and tutorials to aid local entrepreneurs and businesses in setting up their on-line businesses in the Philippines. [ 25 ]
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In 2017, Shopee launched Shopee Mall with 200 brands in Singapore and the Philippines.The dedicated portal vein features thousands of products sold by leading brands and retailers in the region. Shopee Mall was created to offer a more diverse on-line denounce experience, and to better cater to larger brands looking to pursue an omni-channel overture. [ 26 ] [ 27 ] [ 28 ] In 2018, Shopee launched the China Marketplace portal that offers shoppers easy access to products from chinese merchants, without any ship and agent fees in Singapore and the Philippines. This portal vein directly competes with Lazada ‘s Taobao Collection option. [ 29 ] [ 30 ]
Brand ambassadors [edit ]
In 2018, Shopee appointed Blackpink as its first-ever regional brand ambassador, as partially of its partnership with YG Group. Bambam of Got7 was besides appointed as the brand ambassador in Thailand in October of the lapp year. [ 31 ] In 2019, Shopee secured a partnership with ball-shaped football icon Cristiano Ronaldo as its regional brand ambassador. The partnership was announced in course with Shopee ‘s signature annual shopping consequence, 9.9 Super Shopping Day. [ 32 ] In the Philippines, Shopee has spawned seven local brand ambassadors : actress Anne Curtis, singer Jose Mari Chan, television receiver personality Sarah Geronimo, packer and Senator Manny Pacquiao, television receiver personality Kris Aquino, television host and comedian Willie Revillame, television receiver host and vlogger Alex Gonzaga and television receiver actress Kim Chiu. In 2020, television receiver personality Aquino became the modern subscriber of Shopee for the 11.11 Christmas Sale, after Chan, who was endorser for the 11.11-12.12 Christmas Sale in 2018 and the 9.9 Super Shopping Day in 2020. [ 33 ] Chan later joined Aquino in the 12.12 Christmas Sale in 2020. [ 34 ] In February 2021, television receiver host and comedian Revillame was named as Shopee ‘s new subscriber for 3.3-4.4 Mega Shopping Sale. [ 35 ] Revillame ‘s show Wowowin is a partner of Shopee for their monthly Double-digit Shopping Sale promotions in 2020 flush before Revillame was named as Shopee ‘s endorser in 2021. Although Revillame is the new Shopee endorser in 2021, he appears in on-line advertisements, while Kris Aquino remains the endorser for the 3.3-4.4 Sale in television receiver commercials and YouTube videos. In August 2020, Phua Chu Kang, a classical function from a Singaporean situation comedy that was played by Gurmit Singh was announced and signed as Shopee ‘s first Singaporean post ambassador. [ 36 ] It late appointed Mark Lee as Shopee ‘s next ambassador in May 2021. [ 37 ] In Indonesia, Shopee has recruited 2 local post ambassadors : late singer Didi Kempot and singer Nella Kharisma in 2020. Some indonesian celebrities besides became local brand ambassadors, such as actress Prilly Latuconsina, actor Maxime Bouttier, singer Via Vallen, and singer Rizky Febian in 2018, fabled rock dance band Slank and singer Syahrini in 2019, and besides former member and general coach of JKT48 Melody Nurramdhani Laksani for Shopee Barokah and comedian Tukul Arwana in 2020. In 2020 excessively, Korean boy group Stray Kids took over as brand ambassador of Shopee Indonesia for the 11.11 Big Sale and 12.12 Birthday Sale. [ 38 ] [ 39 ] In beginning of 2021, two soap operas actor and actress Amanda Manopo and Arya Saloka from mega-hit soap opera Ikatan Cinta ( Love Ties ) was signed as Shopee ‘s local mark ambassadors. [ 40 ] In 2021 excessively, actor and soldierly artist Joe Taslim was signed as Shopee ‘s local stigmatize ambassadors for the Shopee 9.9 Super Shopping Day. [ 41 ] In June 2021, BtoB was selected as the official ambassador for Shopee ‘s K-Collection, a korean brand exhibition in which 50 domestic small and medium-sized enterprises participate through Shopee ‘s Live Shopee Singapore, Shopee Malaysia, Shopee Philippines, and Shopee Vietnam. The group will introduce products immediately through ‘Shopee ‘s Live ‘ and hold an single on-line fan meet to actively attract local K-pop fans as customers. [ 42 ]
initial public offering [edit ]
Shopee ‘s parent ship’s company, Sea Group, filed for an initial populace offer on the New York Stock Exchange ( NYSE ) in October 2017 for US $ 1 billion. [ 43 ] Tencent is the main beneficiary of the Sea listing with a 20 % share while Blue Dolphins Venture — an organization set up by founder Forrest Li — holds 15 %. Li himself has 20 %, and Chief Technology Officer, Gang Ye holds 10 %. [ 43 ] [ 44 ]
Awards [edit ]
In 2015, Shopee was awarded the Singapore Startup Of The year in the second edition of Vulcan Awards, presented by Singaporean digital publisher, Vulcan Post. [ 45 ]
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Controversies [edit ]
In June 2019, # ShopeeScam trended on Twitter cosmopolitan after Shopee Philippines allegedly scammed Filipino fans of south korean female child group Blackpink. Shopee Philippines released a forwarding that offered passes to a Meet and Greet event for the 568 top Spenders in their on-line store. [ 46 ] [ 47 ] however, several fans reported receiving notifications that they won tickets but Shopee retracting them by and by on. Others posted screenshots that showed Shopee changing their contest mechanics the sidereal day before the event. Shopee is now under investigation by the Department of Trade and Industry. [ 48 ] [ needs update ]